Modality Blog

Run better experiences

Practical guides on ticketing, CRM, marketing, and AI for the people who run events, venues, and creative businesses.

Playbook · Aug 19, 2026

Automated Order Reminders That Cut Late Orders

Late and missed orders wreck your prep. An automated reminder before the cutoff nudges the people who have not ordered yet, and only them.

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Playbook · Aug 12, 2026

Recurring Order Forms: Take Weekly Orders Online

If customers order from you every week, a recurring order form collects the orders and the payments on autopilot. Here is how to set one up.

Playbook · Aug 5, 2026

How to Sell Event Tickets Without the Fees

Marketplace ticket fees add up fast, and you do not even keep the buyer. Here is how to sell tickets on your own pages, keep more revenue, and own the audience.

Playbook · Jul 29, 2026

CRM for Venues: Turn One-Time Guests Into Regulars

Venues run on repeat attendance, but most have no CRM and no way to bring guests back. Here is how a venue CRM turns a one-time crowd into regulars.

Guide · Jul 22, 2026

How to Own Your Audience with First-Party Data

Third-party cookies are going away. The businesses that win are the ones that own their audience data across every ticket, form, and email. Here is how to build that.

Guide · Jul 20, 2026

Ticketing Platform Fees Compared: The Real Cost of Selling 60 Tickets

We compared the actual fees on 10 ticketing platforms using a real scenario: 60 tickets at $30. The difference between cheapest and most expensive is $147 per event.

Guide · Jul 15, 2026

AI CRM: What It Actually Does in 2026

Every CRM claims to be AI-native now. Here is what AI genuinely does in a modern CRM, and how to tell a real foundation from a checkbox feature.

Guide · Jul 7, 2026

All-in-One CRM vs. a Stack of Point Tools

A stack of point tools looks cheaper until you count the exports, the Zapier bills, and the blind spots. Here is when an all-in-one CRM actually wins.

Guide · Jul 6, 2026

7 Best Eventbrite Alternatives for 2026 (Compared)

Eventbrite sells tickets and hands you a spreadsheet. If you want to own your audience and your data, here are the best Eventbrite alternatives for 2026.

Guide · Jul 5, 2026

What Is an Event CRM? The Complete 2026 Guide

An event CRM keeps your attendees, ticket sales, and marketing in one system so you can turn one-time buyers into repeat fans. Here is how it works and what to look for.