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Privacy Policy

Last updated: March 28, 2026

1. Introduction

Modality Studio ("we," "our," or "us") operates the modalitystudio.com platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and authentication credentials through Firebase Authentication.

Workspace Data

Data you create within your workspace, including contacts, events, forms, campaigns, and automations, is stored securely in our database and associated with your workspace.

Payment Information

Payment processing is handled by Stripe. We do not store credit card numbers directly. Stripe's privacy policy governs the handling of payment data.

Usage Data

We collect anonymized usage data to improve our services, including page views, feature usage patterns, and performance metrics.

3. How We Use Your Information

  • To provide, maintain, and improve the Modality Studio platform
  • To process transactions and send related information
  • To send administrative communications (service updates, security alerts)
  • To respond to support requests
  • To comply with legal obligations

4. Third-Party Integrations

When you connect third-party services (Mailchimp, Brevo, Klaviyo, Stripe, Google Calendar, Spotify, Apple Music), we exchange data with those services as directed by you. Each integration operates under its own privacy policy. We only share the minimum data necessary to fulfill the integration's purpose.

5. Data Security

We implement industry-standard security measures including encrypted connections (TLS), secure credential storage, and tenant-isolated data architecture. All workspace data is segregated by workspace ID to prevent cross-tenant access.

6. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we will delete your workspace data within 30 days, except where retention is required by law.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a machine-readable format
  • Withdraw consent for optional data processing

8. Cookies

We use essential cookies for authentication and session management. We do not use third-party advertising cookies.

9. Contact Us

For privacy-related questions or requests, contact us at support@modalitystudio.com.